Shipping information

1.1 The delivery of goods on the dispatch route is made to the delivery address indicated by the Customer. Notwithstanding the above, in the case of payment by PayPal, the delivery address deposited by the Customer with PayPal at the time of payment shall be decisive.

1.2 If the Seller incurs additional costs due to the provision of an incorrect delivery address or an incorrect addressee or other circumstances that lead to the impossibility of delivery, these costs shall be reimbursed by the Customer, unless the incorrect information or impossibility of delivery is beyond the Customer’s control. The same shall apply in the event that the Customer was temporarily prevented from accepting the service, unless the Seller has given the Customer reasonable advance notice of the service.
Excluded from this provision are the costs of sending the goods if the Customer has effectively exercised its right of withdrawal. In this case, the statutory provision or the provision made by the Seller shall apply.

1.3 Collection by the Customer is not offered.

1.4 Vouchers are provided to the Customer in the following form: by e-mail, download or post